Southwest Collectors Association
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Applied Innovation

Applied Innovation has been helping to shape the future of the accounts receivable management industry for over 20 years. We provide two pathways: Client Connect and Consumer Connect. Client Connect includes platforms addressing robust client portal access along with document storage and management. Consumer Connect offers payment portals that facilitate express as well as full payment negotiation functionality, Regulation E focused electronic recurring payment authorizations and functions that provide for express authorization of communication preferences for email and SMS/text messaging.

Primary Services: Collection Software, Consumer and Client Portals

East Wenatchee, WA  |
Harry Strausser III, President  |  |  570-336-7056


CompuMail cultivates partnerships with our clients to ensure that they receive the best results, under the highest level of data security, at the most competitive price. We provide mailing and communication services, with a real-time portal to meet your management and oversight needs. Technology changes, business changes, but our commitment to service doesn't.

Primary Services: Mail, Letter Vendor, Email, Texting

Concord, CA  |
Stephanie Kaster, EVP, Chief Sales Officer  |  |  888-689-7001

EFT Network, Inc.

EFT Network, Inc, founded in 1998 as an ACH processing company. Today, the firm has grown and evolved as one of our nation's largest Third-Party Payment Providers in the ACH and Check 21 processing space with Credit/debit and HSA card processing. EFT Network specializes in innovative ACH and check processing solutions that manage, support, and speed the processing and clearing of payments for merchants of all types throughout the United States. EFT Network also acts as a 'mission critical' vendor, licenses its services to Banks and Financial Institutions, who in turn make them available to their business merchants.

Primary Services: Payment Processing

Hawthorne, NY  |
Alex Bacon, President/COO  |  |  OFC 800-492-2794 Ext 650
Bonnie Finley, Chief Sales Officer  |  |  OFC 800-492-2794 Ext 697
Cell 914-563-3099


NobelBiz is a leading Telecom and Contact Center Technology company, delivering tailored solutions for debt collection agencies and contact centers around the globe. Their advanced Omnichannel Collections Communication system helps collectors save time, reduce workload and boost recovery rates - everything from a single easy-to-use dashboard.

Primary Services: Contact Center Software

Cheyenne, WY  |
Michael McGuire, Senior Contact Center Software Consultant  |  |  
David Atkinson, Contact Center Software Consultant  |  |  818-237-9854
Bradley Butler, Contact Center Software Consultant  |  |  610-451-8288


Founded in 1982, Renkim is a 100% employee-owned consumer communications company specializing in the production and distribution of various types of messaging. Through traditional print/mail and electronic bill presentment, our team of 135 employee-shareholders will ensure that your communication reaches its intended audience in the designated timeframe. With client-partners in the Utility, Healthcare, Marketing, Financial, and Automotive industries, Renkim has 35+ years of experience in helping build custom communication solutions.

Primary Services: Mail

Southgate, MI  |
Matthew Campbell, Director of Business Development  |  |  


RevSpring is a high-growth technology services organization that provides intelligent communications and payment solutions to over 2,000 of the leading accounts receivables management companies, credit grantors, healthcare providers, and healthcare technology companies throughout North America. RevSpring enables its customers to deliver personalized financial communication through print, email, text, voice, and web channels.

Primary Services: Consumer Engagement to Drive Payments

Nashville, TN  |
Mike McDonnell, SVP Financial Services  |  |  866-310-8001
Chris Ohde, VP Sales Western Region  |  |  866-310-8001


TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. TCN combines a deep understanding of the needs of call centers with a unique approach to pricing - no contracts, monthly minimums or maintenance fees - that supports rapid scaling and instant flexibility to changing business needs. TCN's contact center platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and advanced apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility.

Primary Services: Call Center Software

St. George, UT  |  866-745-1900  |
McKay Bird, Marketing Director  |
Jeff Willyerd, Sales Executive  |


Southwest Collectors Association

For more information on SWCA, please contact Tom Morgan, our Executive Director

   512.458.8666  Phone